By using truecraftdigitalmedia.ca, you agree to these Terms of Service. They are written in plain language for transparency and are not a substitute for legal advice tailored to your situation.
1. Who we are
TrueCraft Digital Media Inc. (“TrueCraft,” “we,” “us”) operates this website and provides professional digital services including marketing, web and app development, automation, analytics, and branding.
Headquarters
10020 103 Ave NW
Edmonton, AB T5J 0G8, Canada
Studios: Montreal · Delhi · Gurugram
Email:
info@truecraftdigitalmedia.ca
· Phone:
+1 (825) 977-8685
2. Using this website
You may browse and use this site for lawful purposes. You agree not to:
- Interfere with or disrupt the site or its security.
- Scrape, copy, or redistribute content without written permission.
- Submit false, misleading, or unlawful material through our forms.
- Attempt unauthorized access to our systems or third-party services we use.
3. Inquiries and proposals
Information you submit through contact forms or email helps us respond and prepare proposals. Submitting an inquiry does not create a client relationship or obligation to provide services until both parties sign a written agreement.
Estimates, timelines, and recommendations shared before a signed contract are indicative only and may change after discovery.
4. Intellectual property
Website content, branding, layouts, and marketing materials we create for this site remain our property unless otherwise agreed in writing.
Materials you provide (logos, copy, assets) remain yours. Rights to project deliverables, licenses, and work product are defined in your project contract.
5. Portfolio and case materials
Work shown on this site may be summarized or anonymized where confidentiality requires it. Metrics and outcomes described are representative unless a client is named with permission.
6. Disclaimers
This site is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access. Information on the site is general in nature and is not professional advice for your specific circumstances until confirmed in a signed engagement.
7. Limitation of liability
To the fullest extent permitted by applicable law, TrueCraft is not liable for indirect, incidental, special, or consequential damages arising from use of this website. Liability for paid services is limited as set out in your project agreement.
8. Privacy
Our Privacy Policy describes how we collect, use, and protect personal information when you visit this site or contact us.
9. Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Courts in Alberta have exclusive jurisdiction, subject to mandatory protections that may apply to you in other jurisdictions.
10. Changes
We may update these terms by posting a revised version with a new “Last updated” date. Continued use of the site after changes constitutes acceptance of the updated terms.
11. Contact
Questions about these terms: info@truecraftdigitalmedia.ca or +1 (825) 977-8685.